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Woo! You're covered at

Sorry, we're currently unable to progress this any further online.

Please give us a call on 0330 686 6000, quote the reference RELISH‑ONLINE‑B1, and we'll be happy to help.

We expect your connection to be:

Undefined

The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. Packages are available at up to 50Mbps, 250Mbps or 1Gbps. This is an estimate of the speed you are likely to get. However, the speed you experience can be affected by factors such as the time of day and the number of people using the service at the same time. But don’t worry, if you’re not happy with the service, we offer a 14 day money back guarantee.
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You're covered. However due to recent optimisation of our network we are not adding new customers in this area

We expect your speed to be

Undefined

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FAQs

I can find Relish broadband at my postcode, however my address is not provided in the option list. Why is this?

If I sign up for a 12 month contract, but need to cancel early, what is the termination fee?

I feel I need extra support from Relish due to my circumstances

I would like to add another service (such as account settings or a static IP address) to my existing account, how do I do this?

Do I need a phone line?

Is there a cost for installation?

How quickly can I get the service?

Do I need to be present for the install?

How can I change my install date?

My installer hasn’t arrived on time, what should I do?

Does the indoor Hub require power?

How do I connect my devices to the broadband?

Where do I find my broadband network name and WiFi Key?

How do I set up port forwarding?

Can I get a static IP address?

Can I set up parental control?

How do I reset my WiFi Key (password?)

How do I set up a VPN with your service?

There are no lights lit up on my hub, what should I do?

There are lights on my hub but I cannot connect to the broadband, what should I do?

I think I have a faulty hub. Can I have a new one?

I can't connect to any webpage or access the internet, what do I do?

I can't access a particular webpage, what should I do?

We get very good speeds most the time, but sometimes the speed goes down, what can I do?

How many devices can I have connected at once?

Can I use a different SIM card in the Relish Hub?

How do I access my Relish Hub Homepage page?

How do I connect my devices to the Relish Hub?

Is there currently an outage in my area?

Which operating systems do you support?

Is the Relish Hub compatible with VoIP?

I am struggling to connect to Sky, is this a known issue?

For information on any ongoing network issues or outages visit our Network Status page.

Still no luck?

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