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Help and support

Home Broadband How can I check my coverage?

Are we in your area? Check your postcode and the estimated connection speed using our coverage checker. If we are not, enter your email address under the coverage checker results and we’ll drop you a line when we’re coming.

How can I improve my signal if it is weak?

Your Relish signal could be affected by our network coverage in your area (use our coverage checker) but also the position of your Indoor Hub. With our 14-day money-back guarantee, you’ve got two weeks to give it a try. And don’t even need to cancel your old service first. Read in this FAQ section tips for the ideal spot to set up your Indoor Hub.

What are the maximum speeds I can get in my area?

At Relish we're constantly investing in our new ultrafast network to improve our broadband speeds. Worried that your broadband is not performing well in your area? Check your postcode to see the estimated connection speed using our coverage checker. With our 14-day money-back guarantee, you’ve got two weeks to give it a try. And don’t even need to cancel your old service first. Alternatively contact our customer care service anytime for further advice 0330 686 8000.

What is broadband speed and how do I test it?

Broadband speed is the rate that online information is received (download speed) or sent (upload speed) using your internet connection. Check your postcode to see Relish speeds in your area using our coverage checker.

Where do I check my signal strength?

Your signal strength is displayed at the front side of your Indoor Hub. The more lights are on, the stronger your signal. Refer to our Indoor Hub User Guide for more help.

Will you be expanding your coverage area?

We're constantly expanding our new ultrafast network across London. Are we in your area? Check your postcode using our coverage checker. If we are not, enter your email address under the coverage checker results and we’ll drop you a line when we’re coming.

Can I use my broadband for phone calls?

We don’t offer a landline service at Relish but with our fast internet, you’ll be able to make free internet phone calls using Skype, Viber or FaceTime (aka VoIP providers or services) without loss of call quality. And even better you would be able to add video to your calls.