How can we help?
Order, delivery and set-up
How can I track or change my delivery?
Easy. If you’ve ordered next day delivery you should have received an SMS from DPD, please click on the link provided to track your delivery. This will tell you when your hub is being delivered or whether your hub has been delivered and who has signed for it. If you’ve ordered same day delivery you’ll receive the hub via City Sprint anytime up until 7pm. Job done.
For information on any ongoing network issues or outages visit our Network Status page.