How can we help?
I think I have a faulty hub. Can I have a new one?
It’s very unusual for a hub to be faulty, but if you can’t resolve this by rebooting please give us a call on 0330 686 8000 and we’ll swoop in to help out. If your hub is faulty and still within warranty we’ll be able to send an engineer round to check this for you. No dramas.