How can we help?
How can I improve buffering?
Have you tried moving the position of your hub to improve your speeds? The placement of your hub is mighty important and can make a big difference to the speed you're getting. We've created a short video to help you position your hub correctly which you can see here. This should help. However if it still doesn't improve things, please chat to us online or call us on 0330 686 8000.