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Woo! You're covered at

We expect your connection to be:

Undefined

The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. Packages are available at up to 50Mbps, 250Mbps or 1Gbps. This is an estimate of the speed you are likely to get. However, the speed you experience can be affected by factors such as the time of day and the number of people using the service at the same time. But don’t worry, if you’re not happy with the service, we offer a 14 day money back guarantee.
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You're covered. However due to recent optimisation of our network we are not adding new customers in this area

We expect your speed to be

Undefined

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FAQs

There are no lights lit up on my hub, what should I do?

There are lights on my hub but I cannot connect to the broadband, what should I do?

I think I have a faulty hub. Can I have a new one?

How can I improve buffering?

My service is sometimes unusable, is there anything I can do?

I can't connect to any webpage or access the internet, what do I do?

I only get a good connection when I have the window open or have to place the hub outside. Is this right?

I can't access a particular webpage, what should I do?

My speeds vary throughout the day. Why is this?

How many devices can I have connected at once?

Can I use a different SIM card in the Relish Hub?

Can I use my Relish SIM card in a different hub?

How do I access my Relish Hub Homepage page?

How do I connect my devices to the Relish Hub?

There seems to be some equipment missing for my hub, what should I do?

Is there currently an outage in my area?

I am struggling to connect to Sky, is this a known issue?

Which operating systems do you support?

Is the Relish Hub compatible with VoIP?

For information on any ongoing network issues or outages visit our Network Status page.

Still no luck?

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