How can we help?
I regularly stream video via Netflix/Amazon, will I be affected by the Acceptable Use Policy?
Please be assured your service remains unlimited with no usage cap. Streaming video content on sites such as Netflix and Amazon are all very normal behaviours. We have not introduced an Acceptable Use Policy to limit your use of streaming, but to safeguard our customers against those who are excessively using the service. You can read more about the policy here.