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Woo! You're covered at

Sorry, we're currently unable to progress this any further online.

Please give us a call on 0330 686 6000, quote the reference RELISH‑ONLINE‑B1, and we'll be happy to help.

We expect your connection to be:

Undefined

The speed you experience could be affected by local factors such as the number of people using the network and sometimes the external environment. But don't worry, if you're not happy with the service, we offer a 30-Day Happiness Guarantee. This is an estimate of the average speed you’re likely to get, based on your location. The speed you experience could be affected by local factors such as the type of walls and windows in your building, the number of people using the network and sometimes the external environment. It’s also dependent on the correct setup of your hub. Step by step instructions can be found in our user guide and will help you achieve the best speeds, and don’t worry, if you’re not happy with the service we offer a 14-day money back guarantee. Packages are available at up to 50Mbps, 250Mbps or 1Gbps. This is an estimate of the speed you are likely to get. However, the speed you experience can be affected by factors such as the time of day and the number of people using the service at the same time. But don’t worry, if you’re not happy with the service, we offer a 14 day money back guarantee.
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You're covered. However due to recent optimisation of our network we are not adding new customers in this area

We expect your speed to be

Undefined

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Hello, we have changed our standard terms and conditions applicable from the 19th June 2017, and also the following consumer terms and conditions:

  • Pay monthly fixed mobile and mobile internet services (All versions June 2014 - July 2016 (inclusive) (clause 20.2))
  • Pay monthly Refurbished fixed mobile and mobile internet services (Versions July 2016 – February 2016 (clause 19.2) and Version March 2015 (clause 20.2))
  • Pay monthly superfast broadband services (Swindon) (clause 24.2)

Please note that the above referenced clauses are deleted in their entirety and replaced with the following:

“To exercise a right to cancel, You must inform Us of Your decision to cancel this Agreement either by letter sent to: UK Broadband Limited trading as Relish, 5th Floor, 236 Gray’s Inn Road, London WC1X 8HB or by phone on: 0330 686 8000. If you are cancelling the Agreement under clause 20.1 above, to meet the cancellation deadline, it is sufficient for You to have called Us and sent Your communication concerning Your exercise of the right to cancel within 14 days of the delivery of Your Equipment even if We receive it after the 14 days has expired.”

  • Pay monthly fixed mobile and mobile internet services (All versions June 2014 - July 2016 (inclusive) (clause 20.6))
  • Pay monthly Refurbished fixed mobile and mobile internet services (Version March 2015 (clause 20.6))

Please note that the above referenced clauses are deleted in their entirety and replaced with the following:

“Subject to clause 20.7 below, once We have provided the Service, You may tell Us to stop providing it at any time by giving Us 30 days' notice by calling Our customer service team on 0330 686 8000 or by letter to the address on Your last bill. We will write to You to confirm the date that Your Service will end.”

  • Pay monthly Refurbished fixed mobile and mobile internet services (Versions July 2016 – February 2016 (clause 19.6))

Please note that the above referenced clause is deleted in their entirety and replaced with the following:

“Subject to clause 19.7 below, once We have provided the Service, You may tell Us to stop providing it at any time by giving Us 30 days' notice by calling Our customer service team on 0330 686 8000 or by letter to the address on Your last bill. We will write to You to confirm the date that Your Service will end. ”

  • Pay monthly superfast broadband services (Swindon) (clause 24.7)

Please note that the above referenced clause is deleted in their entirety and replaced with the following:

“Subject to clause 24.8 below, once We have provided the Service, You may tell Us to stop providing it at any time by giving Us 30 days' notice by calling Our customer service team on 0330 686 8000 or by letter to the address on Your last bill. We will write to You to confirm the date that Your Service will end.”

The changes apply to all orders accepted by Relish under the above listed terms and conditions, before or after the date stated above.

END of changes to terms and conditions.