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Help and support

Business Account and Billing How do I set up or change a Direct Debit?

To set up a Direct Debit is easy, just go to my account or call us on 0330 686 8800. If you don't want to pay by Direct Debit, we do offer other payment methods, but additional charges may apply. Give us a call on 0330 686 8800.

How do I set up or change a payment by credit/debit card?

You can pay online by credit or debit card from Visa, MasterCard, and Amex. To pay online go to my account and select 'Make a one-off payment' in the Bills & Payment section. You can save your card details for future payments.